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We had a great stay in Maya Beach Resort. The rooms were luxurious and the tech in the room. Our view of the ocean was unbelievable and the facilities are world class. The service we received from Carla (from reception) was impressionable. She made the extra effort to ensure we got to the hotel safely and even showed us to our room. She is a great asset to the hotel. We’d love to come back here and would recommend. The view and location of the hotel in terms of beach view is unlike anything The access to the hotel is via a free shuttle bus at the top of the hill entrance. It’s about a 5min ride down the windy steep driveway. The only thing I wish was available was a timetabled bus route to and from the hotel to the town centre as we navigated to the town via bus. It was slightly challenging as buses don’t have numbers on them and tend to come early or very late. Taxis are approx 50 Euros one way.
My stay at Maya Beach Resort was great. The location and views were amazing. The front staff could have been a little friendlier. Roberto, Paky, Emanuele, and Antonio did an awesome job. They were very welcoming and friendly. Thank you guys!
About 15min to the west of Sorento Pizzta Tusso or town center. Excellent place if you like to kick back and relax from the hustle and bustle. And then 15min taxi (50 euro) or 2.40 euro bus ride to the center of the city and port for the Ferry to Capri
Couldn’t have experienced worse customer service. After booking the trip through their website and paying the full fee (which I was told wouldn’t happen until check in), I was advised the hotel was closed on the dates I had booked. After weeks of ignored calls and emails, I finally have a refund, but not a full refund. They are now refusing to reimburse the remainder. Do yourself a favour, and stay somewhere else!!
Main pool area was closed for the hotel guest , and reserve for only private party from outside! Many facilities were also closed. That’s not mention in official website! Staff are not really friendly! Location is difficult to reach, no hotel shuttle bus service for hotel guest. But good view!