Hyatt Zilara Strand

Wow what can I say about how wonderful our experience was? The most beautiful resort. The food was good, but truly what made the experience was the people and the staff. First let me say Marsha was an absolute angel. She took care of us on our dinner on the beach and then was there for us the rest of the trip. Ryan our bellhop was so much more than just that. He was a wealth of knowledge and a friend the whole trip. Stephanie was also so much help in figuring out what to do on the island. If you are going find them and you will have an amazing trip!

Room 1544 Butlers went out of their way to make sure we had everything we needed last weekend. The absolute best family vacation we have ever had. Everywhere we went the service was perfect. We had two butlers that went above and beyond each and every day Customer Service was absolutely awesome. Even housekeeping was so friendly and smiling, we did not meet anyone that did not have a smile on their face. Whatever we requested we were granted, the bartenders were Customer Service was awesome (I know they were tickled with my daughters and their dirty martinis with all the olives) The waiters and waitresses at each and every restaurant we went to had awesome customer service, we did not have to do our Butler set up our reservations in each restaurant for every night They just let us know where and what time to be there when we went to the pool or beach we received a cooler of all the drinks that we needed whatever we needed. They truly went above and beyond was totally impressed with everyone Service. They had an answer I could not ask for a better vacation for myself or my daughters we will return. The best part were the SMILES and awesome conversations with the entire staff. I especially like the fact that there were bowls of water everywhere so we were never thirsty.

It was a great getaway! Hotel staff was amazing. The only complaints would be that the restaurant staff was not as friendly as hotel staff, and the constant go-carts on the walkways seemed a little too frequent. But overall, I would definitely stay there again.

Hyatt Zilara is an actual 10/10 all inclusive resort. We went here on our mini moon and enjoyed every minute of it. The resort property is beautiful, clean and expansive. There is enough space to enjoy and have room to spread out. I am actually blown away that there are people saying the food is mediocre - the food is UNBELIEVABLE. Every meal we had was on point and at LEAST an 8/10. Everything was fresh, well prepared and well presented. Staff was very nice and helpful. We had 3 butlers who were great and we loved our suite. We opted to do the optional (and extra) candlelight dinner on the beach, which was well worth the price. The food, ambiance, and staff were incredible. I really don’t have any complaints. The nightlife isn’t “poppin” but we didn’t book this trip looking to party, more so relax and recharge. You absolutely get what you pay for at this resort & it is well worth the price. All hotel facilities (pools, beach, gym, restrooms, etc) were always clean and monitored. Resort property is very safe with security and close distance to airport. Highly recommended for a honey moon! We will definitely return in the future.

Amazing all-inclusive resort!!!. Clean, friendly, welcoming. Location is just a short 10-minute drive from the Airport. The grounds are well taken of, and the food was amazing! I would definitely stay here again. 10 out 10. This hotel and staff did not disappoint.