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I'm grateful that Crystal Bay Resort was conveniently located near my previous accommodation along the beach. Unfortunately, I had to leave my previous stay halfway due to a host who was negligent and unprofessional. However, I had a pleasant experience during my two stays here. The staff was friendly, the all inclusive food was delicious, and the spa offered an exceptional pedicure. The only downside was that the air-conditioner was leaking when I checked in and it was never repaired. Nevertheless, the views of Watamu Beach were stunning.
I had the most unforgettable experience during my stay at Crystal Bay Resort. The staff warmly welcomed us and eagerly guided us around, which was truly incredible. The food was absolutely delicious, and the rooms were always spacious and impeccably clean. I will definitely be returning in the future.
We had an amazing stay! My friends and I had a fantastic vacation. The staff and manager were very helpful and accommodating when we needed them. The food was also really good. You could definitely taste the Italian influence. And if you're feeling a bit adventurous, there's a restaurant called Tamu just a few steps away from the resort where you can try some authentic Italian dishes. We booked the rooms right by the sea and we couldn't get enough of the beautiful property. I mean, just take a look at the pictures. I'll definitely be coming back soon!
I have stayed at many hotels along the coast, and cleanliness has never been a strong point. However, Crystal Bay has completely changed my perception. The rooms are impeccably clean and nicely decorated, creating a welcoming atmosphere. The highlight of my stay was the buffet at the restaurant, particularly the dinner. There were plenty of options available, including some delicious Swahili delicacies. Despite the hotel being fully booked, the service was also excellent. I will definitely consider staying at Crystal Bay again the next time I visit Watamu.
The beach is fantastic, with a stunning pool and great food. The rooms are spacious and the beds are comfortable. The service is quick and the staff is incredibly hospitable. They were very accommodating to our needs, especially with our seven-month-old baby. We are grateful for their assistance.